Bank of America Customer Service: How to Get Quick Help
Need help with Bank of America? Learn how to contact customer service via phone, chat, or in-person support.
Bank of America prioritizes customer satisfaction with 24/7 support. Whether you’re locked out of your account or disputing a charge, here’s how to reach their team efficiently.
Contact Methods:
Phone Support: Call 800-432-1000 (general inquiries) or 800-933-6262 (credit cards).
Live Chat: Available via the mobile app or online banking portal.
Social Media: DM @BofA_Help on Twitter for quick responses.
In-Person Help: Visit a Bank of America Financial Center.
Pro Tips:
Avoid peak hours (12 PM–3 PM ET) for shorter wait times.
Use the app’s “Schedule a Callback” feature to skip hold music.
Common Issues Resolved:
Reporting lost/stolen cards.
Resolving login errors.
Disputing fraudulent transactions.
FAQ:
Is Bank of America customer service 24/7? Yes, except for mortgage-specific inquiries (7 AM–10 PM ET).
